Yes. We tried the other way around and even when the repair is paid in advance we still have to call customers to pick up their shoes.
Usually a week but you can pay a rush fee of $15 to have your shoes done the
No sorry, we sell the hole puncher.
Yes always bring both boots or shoes
no matter what the repair is for.
Any cards except American Express.
Yes, you need to bring a prescription from a health professional.
Topy (France) has the best rubber texture
for best finishing and comes in 1 mn really thin and classy looking but lack of color choice. Casaly soles are thicker 1.8 mn and comes in amazing color and finishing options.
We do our best to have your footwear look as new as possible but it will always be a repair. We try to be as good as Louboutin, chanel, YSL etc but its hard to top.
Certainly with a valid ticket and as long as you know that only the owner of the shoes can point out any issues with color match, price and any other concern.
Send your footwear to our shop and we'll contact you ASAP to discuss your repair order. We can also discuss the repair on line prior to ship.